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  • 1.  Drop Boxes for Off-Campus Services

    Posted 6 days ago

    Hi Everyone,

    I would like to get the community's feedback on how they are managing drop boxes for off-campus services.  I see at least 2 concerns, safety and revenue loss.  The safety concern I have is the some of the drop boxes are placed in very public locations or non-laboratory locations so the couriers can pick up the samples.  In some cases these samples are cells.  Supposedly, the cells have been inactivated.  But, those that work in cores observe all the time that some investigators do not follow the instructions.  There is the potential that live cells are being placed into these very public drop boxes.  The couriers who package and pick them up are not taking the proper precautions when handling bio specimens.  Also, couriers have no business in coming into any lab.

    The revenue loss is another issue.  If a service is not provided by my institution, it makes sense to negotiate with a vendor to provide that service.  This compliments the institution's existing services.  However, I have an issue when a drop box competes with the services I provide.  I realize that there is no way to stop this because investigators are demanding this.  But, I believe there should be a fee associated with having a dropbox at my institution.  These boxes occupy space and in some cases require my personnel to collect and package samples.  If you have a dropbox for a service from one company, what prevents you from denying a dropbox placement for another company that offers the same service?

    I would be interested in knowing how others are managing dropboxes for off-campus services.  Are you taking precautions to protect the safety of individuals who handle the samples? Are you charging the companies for the privilege of having a drop box on your campus?

    I would appreciate any feedback on how your institution is managing the use of drop boxes for off-campus services.

    Thanks,

    Kevin



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    Kevin Knudtson
    Director, IIHG Genomics Division
    University of Iowa
    Iowa City IA
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  • 2.  RE: Drop Boxes for Off-Campus Services

    Posted 6 days ago
    Hi Kevin,

    We have off-campus service dropboxes for two companies; both boxes reside in my lab and are facilitated by my team.  It takes about 15-20 min per day to review the submissions, package them up properly (or send them back to the lab if submitted improperly!) and taking them to our logistics team to send via FedEx.  The companies provide us pre-paid shipping labels and envelopes/packaging.  We don't charge them for space, but maybe I'll start to implement that! ��. 

    This is admittedly more manageable for us as a smaller institution.  We feel like it's worth the energy for my team for both the safety and negotiation items you brought up, but also because it gives us insight into who is sending out - and what.  Additionally, our institution has recently put more restrictions on couriers/outside contractors that would make dropbox management more complicated.

    As far as accepting vs denying - we don't duplicate services (ex: only on Sanger sendoff) and if a new provider wants to place a box, we ask for a comparative quote and some test sample send outs to assess ease of use, quality, etc.  The last time we needed to make that decision, we ended up staying with the current company - the price differences weren't big enough to actually make a difference for the volume most labs submit, and the cost to change (in time and relearning a system) wasn't worth it.

    Marie






  • 3.  RE: Drop Boxes for Off-Campus Services

    Posted 5 days ago

    Kevin,

    Very timely post as we've been informally discussing drop boxes at our campus and how they are competing with internal shared resource services.  At our university, some of box placements appear to have been arranged by individual PIs with no apparent university approval.  Figuring out how to navigate this won't be easy to navigate as we have a large campus, and the boxes are in multiple buildings under different college and center management.  

    The safety (BSL-2) related concerns weren't on our radar but are an interesting discussion area as many labs are indeed now sending cells for Sanger, plasmid sequencing, or RNA-seq applications through these boxes.

    I would love to hear how other groups are navigating drop boxes when they directly compete with services you offer.

    Mandy Toland
    Director, Genomics Shared Resource

    The Ohio State University Comprehensive Cancer Center



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    Amanda Toland
    Professor
    The Ohio State University
    Columbus OH
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